Performance Appraisal and Management

Duration: 5 days

Who Should Attend?

The course is designed for senior and middle-level managers, others responsible for monitoring performance and conducting appraisals, as well as those who want to harness their organisation’s intellectual capital.

Course Overview

It provides an in-depth look at performance management issues, with a view to improving performance management systems in the organisation.
 

Course Outline

• The Strategic View of Performance
  • Relevance of performance management
  • Performance management vs. Performance appraisal
  • Risks of poor implementation
  • Performance management systems
• Performance Appraisals
  • Appraisal Process Overview
  • Benefits of Appraisals
  • Communication Skills Required
  • Preparing for the Appraisal
  • The Appraisal Session
  • Problems with Appraisals
• Performance Management Insights
  • Attributes of a good performance management system
  • Integrated view on performance management
• Measuring Performance
  • Defining performance
  • Determinants of performance
  • Performance dimensions
  • Approaches to measuring performance
  • Measuring results and behaviours
• Types of Performance
  • Managing the performance of the five  types of employee – the 'star', the 'plodder', the 'peaked', the 'poor',  and those who overate themselves
• Improving Performance
  • Improving Individual Performance
  • Improving Group/Team Performance
• Managing Performance
  • Performance management – a continuous cycle
  • Evaluating progress and achievement
  • Responsiveness to business change
  • Identifying and closing performance gaps
  • Reviewing performance standards
  • Coaching in performance management

Course Fee: £1,800

 

Also available are the following related courses and seminars:

 

TRAINING COURSE	DURATION	FEE/PERSON
Effective Appraisals	2 days	£ 720

 

SEMINAR	DURATION	FEE/PERSON
Harnessing Intellectual Capital	2 days	£ 495
Managing Talent – Leading and Managing Clever People	1 day	£ 350